Once Consignment is scheduled from our warehouse, the customer will get an email with all order details and delivery time.
Delivery is within maximum 6 - 10 days. Al Dossary Stores is not liable of any financial compensation for any late deliveries. Orders placed after 4 PM will be processed the next working day.
Shipping will be to the same address placed with the order. In order to change the shipping address within same city you have to write an email to (CustomerSupport@AlDossary-Stores.com). Al Dossary Stores has the right to accept or reject the change request.
All of your order items will arrive at the same time.
Al Dossary Stores is not responsible for any damage to the products. It’s the client responsibility to check the material at the time of delivery.
It's Al Dossary Stores responsibility to deliver the items to the shipping address including offloading and onloading from the warehouse to the client destination.
If you are not at the shipping address to receive the order, then you have to authorize someone to take the delivery of the goods on your behalf with prior notification to Al Dossary Stores.
The customer shall ensure that the delivery place is fully accessible for the said vehicles and there is enough space for the goods to be unloaded.
Once you are not sure that the truck will have full access to the delivery address and there will be enough space for the goods to be unloaded.
All of your order items will arrive at the same time.
